Summary of Position:
A new position, the Client Loyalty & Growth Marketing Manager is responsible for proactive relationship building with customers, resulting in high levels of customer loyalty as well as identifying opportunities for increased revenue. This position will work in close collaboration with our Client Success organization to develop, execute, and measure outbound marketing programs that retain customers through positive relationship building, and educating on and recommending available products and services in a tailored roadmap. Additionally, this position supports the ongoing measurement of client satisfaction, by administering surveys, listening to concerns/issues, reporting on results, and identifying programs that systematically improve scores. The successful candidate will build a deep understanding of existing R1/VisitPay offerings and be able to work as a member of an integrated marketing, sales, and client success organization.
This position requires someone who is highly organized, has excellent communication skills and displays good judgment and has experience in a direct selling environment in proactive customer development.
Duties and Responsibilities
VisitPay is an R1 company that works closely with some of the nation’s largest and most well-respected health systems to provide innovative and compelling SaaS-based products. We are poised to capture significant share in the massive and growing self-pay market. Our solutions help healthcare systems optimize their revenue while providing patients with a much improved and friendly billing experience.
With R1, VisitPay offers a competitive and comprehensive benefits package, inclusive culture and commitment to a work-life balance with a team that strives to deliver outstanding results.
Equal Employment Opportunity Employer
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
To learn more, visit: R1RCM.com
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