Business Analyst I

Client Services & Analytics · Boise, Idaho
Department Client Services & Analytics
Employment Type Full-Time
Minimum Experience Entry-level


Reports to: Director of Decision Science & Analytics

Summary of Position:

The Business Analyst I is an analytical problem solver who can bring definition to unstructured problems, be hands on with SQL and other analysis tools, and deliver actionable insights for VisitPay leadership as well as our operations and commercial teams. She or he will support projects and strategies that deliver increased profitability and increased patient satisfaction for our clients and for VisitPay. He or she is driven and willing to put in the extra time and effort required to drive the success of a growth company, yet also values and enjoys the flexible, casual environment we afford.


Core skills include understanding and identifying key business questions and opportunities, developing analysis plans, assembling and synthesizing data using advanced SQL queries, seamlessly integrating data into excel models, charts/tables, and other tools to deliver clear and crisp communication and recommendations.  The Business Analyst I both supports and leads efforts with our clients and members of our client services, marketing, and sales teams.


Key Activities:

  • Drive VisitPay and client profitability and patient satisfaction by creating industry-leading approaches to segmentation, testing and analytics.
  • Implement and optimize client-facing configurations and strategies.
  • Assess and report on performance of products and services for clients and the business, and drive improvements and changes.


Competencies for success:

  • Thrives on challenges and steep learning curves.
  • Self-driven and loves solving problems.
  • Intellectually curious AND action oriented. . .interested in academic problems but driven by results.
  • The capacity to understand and work in a complex data environment
  • Exceptional communication skills



  • BA/BS in a quantitative or analytic field (or, a BA/BS in a non-quantitative field with other evidence of analytical experience and strength)
  • 1 – 2 yrs work experience (preferred) with track record of delivering results and driving impact
  • Demonstrated experience with excel and building excel models
  • SQL experience preferred, exposure and demonstrated ability to learn rapidly also acceptable



  • This position is based in our Boise, ID office or remote.
  • Sponsorship is not available for this position.


Why VisitPay?

VisitPay is a well-funded mid-growth company in a $400B growing market. We are a nationally focused company working closely with some of the nation’s largest and most well-respected health systems to provide innovative and compelling SaaS-based products. We are poised to capture significant share in the massive and growing self-pay market. Our solutions help healthcare systems optimize their revenue while providing patients with much improved and friendly billing experience.


At VisitPay, you will have the opportunity to work with an exceptional leadership team who has significant experience building companies in consumer finance, software, and analytics, and enjoy a competitive salary, benefits, and work/life balance.


Equal Employment Opportunity Employer

VisitPay is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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  • Location
    Boise, Idaho
  • Department
    Client Services & Analytics
  • Employment Type
  • Minimum Experience